Nagorik
2025 - Present
Overview
A civic reporting system with microservices architecture for Bangladesh — citizens report potholes, garbage, broken infrastructure, and other local problems. Includes admin dashboard and nationwide coverage.
The Challenge
Enabling anonymous civic reporting without enabling abuse — solving the friction vs. accountability tradeoff through per-report tracking codes and lightweight device fingerprinting.
My Role
Built civic reporting system with microservices architecture. Implemented admin dashboard and nationwide coverage.
Outcome
Full reporting lifecycle implemented (pending → verified → assigned → in_progress → resolved → closed). Location hierarchy covers all 495 Bangladesh Upazilas. Admin dashboard includes upvote-weighted priority queue and resolution-rate analytics.